Company introduction

Digi-Key is a global high-quality distribution service provider of electronic components and automation products. Founded in 1972, Digi-Key started as catalog distribution and is the premier platform for a wealth of resources for design engineers.There are $5.1 billion+ of annual sales ,5000+ number of employees ,over 3 million square feet of facilities,14.9 million+ of products available ,2400+ or suppliers ,5.7 million+ of internet orders/year,3.2 million+ of telephone calls /year ,6.5 million+ orders processed/year ,929000+or customer serviced /year ,674000+ of sites served /year ,99.9% of orders shipped same day ,customer service available 24/7 .

 

Mouser Electronics is a globally authorized distributor of semiconductors and electronic components for over 1,200 industry-leading manufacturer brands. They specialize in the rapid introduction of the newest products and technologies targeting the design engineer and buyer communities.

 

Mouser has 27 offices located around the globe. They conduct business in 21 different languages and 34 currencies. There global distribution center is equipped with state-of-the-art wireless warehouse management systems that enable them to process orders 24/7, and deliver nearly perfect pick-and-ship operations.Mouser capacitors

 

Digi-key and Mouser Electronics's brand are both ranked  in the list of Global Top 1000 Brands, as rated by customers of themselves.

 

From the above company introduction, it is difficult to find any difference between them.However there are some differences from the experience of their customers .Digi-key has a better parametric search tool , more people think Digi-key is always fast shipping ,and the cost is cheaper .Which one is your favorite, Mouser or DigiKey ? Which company will you choose to purchase from in the future?Mouser return policy

 

Digikey vs Mouser Electronics

From the product quality ,pricing and customer service ,the voting results are as follows.

 

 

Although the overall scores is not high ,people trust the quality of Mouser more ,and trust Digi-key more in the pricing and customer service .

 

Advantages of Digi-key

1. Better parametric search  

A lot of customers feedback they use Digi-key because it has a better parametric search tool ,they can always find the parts they need,and it’s very easy to search on website .Once in a while he bought from Mouser things that were OOS on Digi but not often.

An engineer says when he is doing a design their website is always open.

 

2. Fast shipping

If you have ever order from Digi-key ,you will know how fast they ship the goods to you ,even though that is a small quantity, Digikey with first-class USPS is cheap shipping and pretty fast. There’s someone says that Digi-Key occasionally misses a same-day shipment if ordered before the cutoff, but that is VERY rare (maybe twice a year with twice-monthly orders), whereas it seems almost Ever.

 

Fast shipping service make people love to order from Digi-key ,even though the people who lived a good hour from the nearest “big city .” 

 

3. Cheaper shipping cost  

Some people say they would like Digi-Key more, since Mouser's Canadian shipping is way more than Digi-Key. Both DK and Mouser are top quality distributors; you will not have any problems ordering from either of them. On big projects you may buying from both. For small stuff people prefer DK right now because they have a cheaper shipping option .

 

Advantages of Mouser

 

VAT-free

 

A key reason for buying from Mouser is that you can order VAT-free, which is something DigiKey doesn't offer. The guy says, in the past he’s never had to pay state sales tax from Mouser, but always did from Digi-key ,so this make him support Mouser more .

 

Everybody likes order from who has more advantage ,until they try to make them.Actually both pf Digi-key and Mouser are top quality distributors,and customer service is great from both .But sometimes you will take easy to search the parts on Digi-key than Mouser ,and another reason you may like the delivery is faster .No matter which one will you order from ,we hope you got the parts with high quality ,supper customer service ,fast shipping and cheap price .If there are any integrated circuit needed ,we appreciate you contact us and send RFQ to us , 24/7 is available .

 

Digikey vs Mouser packing&shipping

 

Digikey’s packaging

 

Here’s a real repeating scenario. Digikey has been consistently dropping the ball on component packaging and has been sending me “scrap” parts. Instead of a package of 2 full trays (500x), I’ve been getting a full tray + a partial tray + scrap pieces of cut-taped atmegas, packaged separately. So I have to do their job moving parts from tape to trays for use in the pick and place. In doing so I noticed various different date marking on the chips, so they are basically cleaning their parts bins and just dumping it to no-name customer me. Thanks Digikey, your time savings and inventorial efficiency remind me of how much I mean to you every time I sit there with tweezers trying to place each chip in the tray in the right orientation, and flat to prevent pin bending. What a pain. On the flip side, on a few occasions Digikey has sent me a few extra chips (the junk on the bottom of the bins? to make me feel good?). Thanks but I’d rather just have what I paid for (complete full trays) than $20 extra worth of their scrap parts!

 

Another woe with Digikey packaging is digireels sometimes come in 2-3 or sevearl split tapes which are poorly joined together. They almost always fail in the pick and place, the pullback tape just flies off, or the metal strip joining piece rips apart, its just junk. I basically never order digi reels anymore either – their leader tape is just as useless, a waste of extra $7 digireel fee. I just pray every time that they will send me 1 continuous piece of tape and I deal with the leader tape myself.

 

On several occasions Digikey sent me tray parts that have bent pins (improper stacking of trays or chips were out of place and stacking trays bends the pins), this of course goes unnoticed until testing, and requires manual rework to salvage the failing boards. This type of thing is only fun while you read about it. Meanwhile Mouser never managed to match this performance:

 

Mouser’s packaging

Mouser on the other hand has are stellar at extra care with packaging and padding the trays before they package them. And just as great with dry packs and professionally packet parts. I don’t recall ever being upset with them cleaning their component bins and dumping N number of split tape of a certain component, it’s always nice to have 1 continuous piece of tape for use in the pick and place. No complaints, just great service.Mouser electronics locations

 

In a conclusion,we compare digikey to mouser from price packaging and shipping, you could choose buy the components from the platform which you prefer .